As the economic struggles continue in the UK, the effects of the 2008 recession can still be felt seven years later. Everyone has been affected, including pet owners, some of whom simply cannot afford their beloved pets basic needs. PDSA, the UK’s leading veterinary charity, saw a 7% rise in pet patients during the year […]

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When a beloved pet is injured or ill, it’s a worrying time for any pet owner. Juggling the influx of patients in your waiting room with the constant calls from concerned owners can be challenging, especially when deciding upon who is seen or spoken to first. Unanswered calls, a constantly engaged ring tone or a […]

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The dog has got hold of some of the Christmas chocolate, somebody’s poured some fizz into the cat’s water, or worse, the tropical fish tank. There’s a million and one reasons a pet might need a vet during the season’s festivities. PA Answer can ensure your practice is there to help to them even when […]

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So we return triumphant from the London Vet Show, having witnessed the technology at the forefront of the veterinary industry, taken in some very interesting speakers, met some amazing people and businesses, and generated a real buzz about Vetsec. As the only service on the market dedicated to providing outsourced reception support for vets, Vetsec […]

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Did you know…Pets don’t get ill at weekends? Are you challenging the fact? You are correct to, however did you also know…Vet’s waiting rooms don’t get busy at weekends? How about did you know…pets are well known to behave themselves very well around other strange new pets at weekends, allowing front of house staff to […]

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With over 3,500 delegates (so far!) and over 350 of the industry’s leading suppliers, the London Vet Show, in association with the Royal Veterinary College and the British Veterinary Association, is Europe’s largest veterinary exhibition. And Vetsec are proud to announce that we are exhibiting at this year’s event at the Olympia Exhibition Centre, on […]

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Working on a budget and trying to expand your practice are two tasks that normally don’t go hand in hand. Remaining in your comfort zone isn’t going to allow you to surpass your competitors, and so growing your practice becomes a necessity. Ensuring you’re in the right place at the right time is key for […]

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From June the 13th of this year 0845 telephone numbers have been made illegal, making it a legal requirement for all businesses to provide a standard rate number for all customer service enquiries. Certifying that, if your veterinary practice is using one of these telephone numbers for ‘selling goods, services or digital content to a […]

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Nobody wants to be the first to say it, but Christmas is soon approaching, meaning you can start the count down until you are sitting on your sofa, full with endless helpings of turkey and doing nothing else apart from watch re-runs of classic TV shows. As amazing as that sounds, the thought of how […]

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Earlier this month it was estimated that nearly half of SMEs in the UK are affected by late payments, with 15% struggling to maintain their day-to-day operations. Averaging a total of £20,000 in outstanding payments for these businesses not receiving their invoices on time, 17% have had to rein in on necessary spending to cover […]

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